Terms of Service

Last updated 30 August 2026.

The service

RanexisAR builds custom Snapchat AR try-on lenses to order. You supply product images and product details; I build lenses and return working Snapchat links and Snapcodes.

What you must have the right to send

You confirm that you own, or are authorised to use, every product image, logo and brand asset you send. Do not send material belonging to someone else. If a rights holder objects to something you supplied, the build stops and responsibility sits with you.

What AR can and cannot guarantee

AR runs on a real device's camera and processor, so some things vary by device and environment rather than by how the lens was built. Before ordering, please understand:

Performance varies by device. I test on agreed target devices, but cannot guarantee identical speed, tracking quality or visual fidelity on every phone, in every lighting condition, or on every network.
Facial tracking is not phoneme-level lip sync. Mouth movement, expression and blinking are driven by whatever tracking the lens technology supports. I do not promise exact A/E/I/O/U mouth-shape accuracy on every word.
Hand and object interaction is a separate feature. A lens that places an item on you (a ring, a bag, a hat) does not automatically let a viewer grab, touch or move it. Interaction (gestures, taps, hand tracking) is only included when it is explicitly part of what you ordered.
Occlusion is not automatic. A necklace sitting correctly behind hair, or a sleeve passing in front of a bag, needs its own tracking work and is scoped per project, not assumed by default.
Face, body, hand, footwear and environment tracking are different techniques. Which one a lens needs depends on what it does, and that is set at the brief stage, not changed after the fact for free.
Try-on is a digital approximation. For jewellery, eyewear, footwear and apparel, AR shows how a piece reads on camera, not an exact physical fit, weight or material.
Custom character or creator-head builds reproduce visual characteristics, not an identical copy. How closely a generated character matches a reference photo depends on the source material and the underlying lens technology's limits.

If something above matters to your specific build, say so in your brief and I will tell you plainly whether it is possible before you pay, not after.

Rights, content and scope

You confirm you have the necessary rights to everything you supply: product images, logos, brand assets, 3D models, and the likeness of any real person shown. This includes any reference photos used for a custom character or creator-head build.
Any music you want included must already be properly licensed for the use you intend. I do not clear music rights on your behalf, and may ask for proof of licensing before adding a track.
Every lens must be able to comply with Snapchat's own Community Guidelines and content policies, including its 13+ audience suitability requirement. A concept that cannot comply will be modified or declined before I start building it.
If a lens is meant to be used as part of a contest, giveaway or other promotion, tell me upfront. These carry their own rules under Snap's platform policies and need a quick review first.
What is built is whatever is agreed in your brief and any written follow-up. A feature not mentioned there is not included by default, even if it seems like a natural extension of what is.
Once a lens is live, anyone who uses it can save and share the Snaps they make with it. I cannot control how that content is later reused or redistributed by the people who create it.

Who owns the result

Once paid for, the lenses are yours to use commercially, without limit and without a licence fee. I keep the right to show finished lenses as portfolio work unless you ask me in writing not to, in which case I will not.

Delivery

Three-lens builds are delivered within 24 hours of receiving usable product images. Ten-lens agency builds run about a week. One round of changes is included in every build.

Payment

Payment is taken up front through Razorpay. Nothing is built before payment clears. Refunds and cancellations are covered in the Refund & Cancellation Policy.

Snapchat's rules apply too

Lenses are published on Snapchat and are subject to Snap Inc.'s own review and policies. A lens can be rejected or removed by Snap for reasons outside my control. If that happens I will rework it to meet their requirements at no cost; if it cannot be made compliant at all, you get a refund for that lens.

Limits

I do not guarantee any particular commercial result (sales, engagement or reach) from using a lens. Liability for any claim connected to this service is limited to the amount you paid for the build in question.

White-label work for agencies

On the agency plan, lenses and decks carry your branding and my name appears nowhere in the deliverables. You are free to resell at whatever price you choose. Your client relationship is yours; I do not contact them.

Governing law

These terms are governed by the laws of India, and any dispute falls to the courts of Chhattisgarh.

Contact

RanexisAR
Plot No. 223, Kosabadi
Korba, Chhattisgarh 495677, India
GSTIN: 22JFWPS6744P2Z3
founder@ranexis.com